Terms & Conditions

Please read these terms carefully before using our services

Last updated: October 2024

Agreement to Terms

By accessing and using the TopgradeKW website (topgradekw.com) and our academic support services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Services

TopgradeKW provides academic tutoring and study guidance services for students in Kuwait. Our services include:

  • One-on-one tutoring sessions
  • Academic guidance and study support
  • Exam preparation assistance
  • Study strategy development
  • Educational consultations

Educational Purpose Disclaimer

Important: TopgradeKW provides tutoring and educational guidance services only. We do not complete assignments, homework, or academic work on behalf of students. Our role is to guide, teach, and support students in developing their own understanding and academic skills.

User Responsibilities

As a user of our services, you agree to:

  • Use our services for legitimate educational purposes only
  • Maintain academic integrity in all your work
  • Provide accurate information when contacting us
  • Respect our tutors and staff
  • Follow your educational institution's policies regarding tutoring
  • Not share our proprietary materials without permission

Academic Integrity

We are committed to upholding academic integrity. Students are expected to:

  • Complete their own assignments and exams
  • Use our tutoring to enhance understanding, not to copy solutions
  • Follow their institution's honor code and academic policies
  • Take responsibility for their own learning and academic progress

Limitations of Liability

TopgradeKW and its tutors shall not be liable for:

  • Academic performance or grades achieved by students
  • Admission outcomes to educational institutions
  • Employment or career opportunities
  • Indirect, incidental, or consequential damages
  • Any violations of academic integrity by students

Service Availability

While we strive to provide consistent service:

  • Services are subject to tutor availability
  • We do not guarantee specific outcomes or results
  • Session scheduling depends on mutual availability
  • We reserve the right to refuse service in certain circumstances

Intellectual Property

All content on our website, including text, graphics, logos, and materials provided during tutoring sessions, are the property of TopgradeKW and are protected by intellectual property laws.

Privacy and Confidentiality

We respect your privacy and maintain confidentiality of your personal information and academic discussions. Please refer to our Privacy Policy for detailed information.

Communication Channels

Official communication occurs through:

  • Our website contact form
  • WhatsApp: +965 98841935
  • Instagram: @topgradekw

Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, if you breach these terms or engage in inappropriate conduct.

Governing Law

These terms shall be governed by and construed in accordance with the laws of Kuwait, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

Disclaimer of Warranties

Our services are provided "as is" without any warranty, expressed or implied. We disclaim all warranties including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

  • WhatsApp: +965 98841935
  • Instagram: @topgradekw
  • Through our website contact form